Ryan Gilmartin
Vitals
Name: Ryan Gilmartin
Address: 4 Helmcken
Victoria, BC
V8Z 5G5
Phone: (778) 676-5311
Email: ryangilmartin@gmail
Website: ryangilmartin.ca
Synopsis

Self-taught IT professional with over 20 years experience and a wide range of skills. Strong troubleshooting and customer service skills, hardware and electronics repair skills, and experience as a full-stack web developer.

Skills
Systems Admin
Linux
Windows Server
VMWare ESX
AWS / Google
Coding
Javascript
C / C++
PHP
Python
Other
HTML / CSS
SQL
Networking
HW Repair
Experience
1999-Present — Self Employed Freelance IT Consultant Provided technical consulting for clients, performing a wide range of duties, including:
  • Troubleshooting / Break-Fix
  • Systems Administration
  • Networking
  • Web Development
  • Embedded Systems
2016-2017 — Solar Wholesaler Systems Administrator / Web Developer / IT Department Created, updated, and maintained IT infrastructure for small-to-medium business.
  • Set up server running VMWare ESX, Windows Domain, fileserver, backups
  • Set up firewall / IDS / VPN
  • Developed custom wordpress plugins and themes for 4 sites
  • Wrote custom invoice generation server to overcome limitations in accounting software
Ryan Gilmartin
Hobby Projects
  • Android app for heartrate monitoring
  • Persistence-of-vision display using RGB LEDs
  • Custom GPS tracking device for an electric vehicle
  • Laser-based system for measuring vehicle speed
  • Android on an Amazon Kindle Paperwhite
  • Remote Control Roomba
  • Insanely detailed GIS map for mushroom picking
Other Interests
  • Cooking
  • Hiking
  • Mushroom Picking
Experience
2014-2016 — Not Robots Co-Founder Created an IT consulting startup.
  • Developed website, ticketing system, invoicing system, scheduling/dispatch system integrated with Google Calendar and Google Maps via oAuth2
  • Implemented asterisk PBX/VOIP server. Implemented voicemail transcription leveraging IBM Watson
  • Delivered on-site service to a variety of clients including resorts, casinos, hotels, finanical institutions
2012-2013 — Newalta Win7 Rollout Consultant / Deskside Support Completed Windows 7 rollout on over a thousand computers as well as providing deskside support.
  • Managed archiving and cataloging system images for all computers
  • Wrote complex scripts to sort, organize, and rename system images via AD info gleaned via LDAP
  • Provided phone and in-person support for office IT inquiries, provisioning new computers, break/fix, etc.
2011-2012 — Alberta Health Services / IBM Service Desk Analyst Worked on the Alberta Health Services helpdesk. Provided technical support for doctors across the province.
  • Assisted AHS staff with computer problems ranging from simple login issues to complex software issues with their medical systems
  • OWA Focal – Responsible for fielding all Outlook Web Access problems in the province
  • Hardware Focal – Responsible for repairing, maintaining, and reimaging laptops and computers in the call centre
  • 24h SPOC – Primary contact for any major incidents affecting Alberta hospitals outside daytime hours